Privacy Policy – Rajtek24

1. Introduction

Rajtek24 is committed to protecting the privacy of every player who uses the platform. This Privacy Policy explains in plain language what personal data rajtek24 collects, why we collect it, how we use it and how we keep it safe. It also explains the rights you have over your own data and how to exercise those rights.

This policy applies to all users of the rajtek24 website, mobile app and any related services. By registering an account or continuing to use the rajtek24 platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how rajtek24 handles personal data, please do not use the platform.

2. Data We Collect

Rajtek24 collects only the personal data that is necessary to provide you with a safe, functional and enjoyable gaming experience. The categories of data we collect include the following:

Rajtek24 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or health information unless specifically required by law.

3. How We Collect Your Data

Rajtek24 collects personal data through several channels depending on how you interact with the platform:

• Registration form: When you create a rajtek24 account, you provide your name, mobile number, date of birth and other required details directly.
• Transactions: When you deposit or withdraw funds, rajtek24 receives transaction data from your mobile wallet provider.
• Gameplay: Your in-game activity, session data and betting history are recorded automatically as you use the platform.
• Device and browser: Technical data such as your IP address, device model and browser type is collected automatically when you access rajtek24.
• Support interactions: When you contact the rajtek24 support team, the content of those communications is recorded for quality and dispute resolution purposes.
• Cookies: Rajtek24 uses cookies to maintain your session, remember your preferences and collect anonymised analytics data. See Section 8 for full details.

4. How We Use Your Data

Rajtek24 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. The specific purposes for which we use your data are:

• To create and manage your rajtek24 account.
• To verify your identity and age in compliance with our legal obligations.
• To process your deposits and withdrawals via bKash, Nagad or Rocket.
• To detect and prevent fraud, money laundering and other illegal activity.
• To monitor gameplay for signs of problem gambling and apply responsible gaming tools where necessary.
• To provide customer support and resolve disputes.
• To send you important account notifications such as transaction confirmations and security alerts.
• To improve the rajtek24 platform based on anonymised usage analytics.
• To comply with applicable laws and respond to lawful requests from authorities.

5. Sharing Your Data

Rajtek24 does not sell, rent or trade your personal data to any third party. However, there are limited circumstances in which your data may be shared with trusted parties:

• Payment processors: Your mobile wallet number and transaction details are shared with bKash, Nagad or Rocket solely to process your financial transactions.
• Identity verification providers: If KYC verification is required, your identity documents may be shared with a licensed verification service.
• Technology providers: Rajtek24 uses third-party services for hosting, analytics and security. These providers are contractually bound to handle your data securely and only for the purposes specified by rajtek24.
• Law enforcement: Rajtek24 will share data with government authorities or law enforcement agencies when required to do so by law or in response to a valid legal order.
• Business transfers: In the event of a merger, acquisition or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

6. Data Retention

Rajtek24 retains your personal data for as long as your account is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes and enforce our agreements. The general retention periods we apply are:

• Account and identity data is retained for the lifetime of your account plus five years after closure.
• Financial transaction records are retained for a minimum of five years to comply with anti-money laundering regulations.
• Support communication logs are retained for two years from the date of the last interaction.
• Technical and usage data collected via cookies is retained for up to 12 months.

When data is no longer required for any legitimate purpose, rajtek24 securely deletes or anonymises it so that it can no longer be linked to you as an individual.

7. Data Security

Rajtek24 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the rajtek24 platform.
• Encrypted storage of sensitive data including passwords and payment details.
• Role-based access controls ensuring only authorised staff can access player data.
• Regular security audits and vulnerability assessments of the rajtek24 infrastructure.
• Automated monitoring systems that detect and alert on suspicious access patterns.
• Staff training on data protection responsibilities and secure data handling practices.

While rajtek24 takes every reasonable precaution, no system is completely immune to security risks. In the unlikely event of a data breach that affects your personal data, rajtek24 will notify you promptly and take immediate steps to contain and remediate the incident.

8. Cookies

Rajtek24 uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use it. We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in while you play. You cannot opt out of essential cookies without disabling the platform entirely.
• Preference cookies: Remember your settings such as language preference and display options so you do not have to reconfigure them each visit.
• Analytics cookies: Collect anonymised data about how players navigate the rajtek24 platform. This helps us identify areas for improvement. No personally identifiable information is included in analytics data.

Rajtek24 does not use advertising or tracking cookies. You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the rajtek24 platform.

9. Minors

The rajtek24 platform is strictly for adults aged 18 and over. Rajtek24 does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered on the platform, the account will be closed immediately and all associated data will be deleted.

If you are a parent or guardian and believe that a minor in your care has created a rajtek24 account, please contact us immediately at [email protected] so we can take appropriate action without delay.

10. Exercising Your Rights

You have the right to access, correct, delete, restrict or port your personal data held by rajtek24, and to object to certain types of processing. To exercise any of these rights, contact the rajtek24 support team using the details in Section 12.

When you submit a data rights request, rajtek24 will:

• Acknowledge your request within 5 business days.
• Verify your identity before processing the request to protect your data from unauthorised access.
• Respond fully to your request within 30 days. In complex cases, this may be extended by a further 30 days with prior notice.
• Provide the requested information or action free of charge in most cases.

Please note that some rights are subject to limitations. For example, rajtek24 cannot delete financial transaction records that are required to be retained under anti-money laundering law, even if you request deletion of your account data.

11. Changes to This Policy

Rajtek24 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law or our data handling practices. When we make changes, the updated policy will be published on this page with a revised "last updated" date at the top.

For significant changes that materially affect how your data is used, rajtek24 will make reasonable efforts to notify you via the contact details registered on your account. Continued use of the rajtek24 platform after a policy update constitutes acceptance of the revised terms.

We recommend checking this page periodically so you are always aware of how rajtek24 handles your personal data.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights or need to report a privacy concern, please contact the rajtek24 data protection team. We aim to respond to all privacy-related enquiries within 5 business days.

• Email: [email protected]
• Support is available 24 hours a day, 7 days a week.
• For responsible gaming support, visit the Responsible Gaming page.
• For platform rules, refer to the Terms and Conditions.